Terms & Conditions

Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions). In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third party vendors, whether or not included in the site, you will also be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.

No Compensation Policy:

If the quality of our products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given as per the Return and Exchange policy.

You may not be permitted to request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation will be treated as loss to business cases. Our team holds the rights to cancel orders and block accounts of such customers without any prior notice given

Duplicity and exact copy not guaranteed:

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Netriaggarwal.in owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Netriaggarwal.in without obtaining authorization from us.

SHIPPING

The risk and loss for all products ordered by the customer will be borne by them once their product(s) are shipped by the shipment service/ courier, whether international or local.

PRICING

Prices for products are given on the website and are incorporated into these Terms by reference. Prices are in Indian rupees and are marked by INR for the Indian customer and in US dollars marked as USD for all international customers. If you need a special currency conversion please contact us on Email or Whatsapp, we do not guarantee a solution but we promise to try to guide you. Prices, products and Services may change at the discretion of our team. In accordance with brand guidelines, prices might change when the stocks are replenished. Prices may vary for different geographies and this is at the discretion of the brand.

DELIVERIES

We will try to deliver your order, with a maximum of three attempts. In case the customer is not reachable or does not accept delivery of products in these attempts, we reserve the right to cancel the order(s) at our discretion.

On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and/or COD which are to be done in due course being a separate chargeable facilities

INTERPRETATION OF GENDERS & NUMBERS

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

LINKS TO OTHER SITES

Our website may contain links to other websites and third party applications, we do not control these sites. We are thus not responsible for the contents of those sites or any interaction between you and the site. Please verify the accuracy of the connection and security before you partake in the sites.

SEVERABILITY

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Unauthorized Charges on your card:

If you see charges on your credit/debit card for purchases made on netriaggarwal.in but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable us to begin an investigation.

Cancellation of Fraudulent/Loss to business Orders:

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, we reserve the right to cancel all past, pending and future orders without any liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

The customer may be considered fraudulent if any of the following scenarios are met:

• Customer doesn’t reply to the payment verification mail sent by us.
• Customer fails to produce adequate documents during the payment details verification
• Misuse of another customer’s phone/email
• Customer uses invalid email and phone no
• Customer refuses to pay for an order
• Customer is involved in the snatch and run for any order

The customer may be considered loss to business if any of the following scenarios are met:

• Customer with a very high return rate
• Invalid/Incomplete address cases
• Repeated request for monetary compensation for petty issues Account for the customers falling in fraudulent or loss to business category may be blocked.

Cancellation of Bulk Orders

We may cancel any orders that classify as ‘Bulk Order’ under certain criteria at any stage of the product delivery.

An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, and any additional criteria as defined by us.

• Products ordered are not for self-consumption but for commercial resale
• Multiple orders placed for same product at the same address, depending on the product category
• Bulk quantity of the same product ordered
• Invalid address given in order details
• Any malpractice used to place the order
• Any promotional voucher used for placing the ‘Bulk Order’ may not be refunded